If you contact our support you need to send us your User ID so that we can help you! There are 3 ways to find it!
1. Open WordBrain 2
2. Go to Settings
3. You will see it at the bottom edge of the settings screen along with the version of the game.
4. You can send us an email using the "Send us Feedback" button. The UserID is included as part of the email.
5. You can also open the "Help Center" and select "Send Email" from the contact us section. The UserID is included as part of the email.